When you finish troubleshooting, close Device Manager. NOTE: Click Show hidden devices on the View menu in Device Manager before you can see devices that are not connected to the computer. Troubleshoot the devices and drivers in Device Manager. Type the following command a command prompt, and then press ENTER: I recommend you to uninstall any generic synaptic drivers showing up for the touchpad (if available) under hidden devices from the device manager:Ĭlick Start, point to All Programs, point to Accessories, and then click Command Prompt.Īt a command prompt, type the following command, and then press ENTER: If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. Hi I understand you are having issues with the touchpad not working, don't worry we'll work together to help you find a solution.įirst, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! Let me know how it goes for further assistance. If you are having issues with the PC, I would suggest you contact our HP phone support so that they can go ahead and help you ship out a set of recovery media which would be for Windows 8.1 and once you have installed the Operating system and if you have upgraded to Window 10 before July 29, 2016, then you can go ahead and upgrade to Windows 10 without any issues. If you have installed a retail copy of Windows, then I would suggest you download and install the drivers from our HP support website, using this link: So did you install Windows 10 using the upgrade option or have you installed a retail copy of Windows. How are you trying to install Windows 10? Is it a retail copy of Windows or OEM?Īfter going through the product specifications found that you had Windows 8.1 installed on your PC. To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I understand you are having issues with Windows 10 installation on your HP stream notebook. Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Select the Audio and Subtitles icon to choose an alternate language track or turn on available subtitles.įor Dolby Atmos capable Windows computers, select TV shows and movies are available in Dolby Atmos audio using the Edge browser or Netflix app for Windows. Downloaded titles are available up to 1080p. The Netflix app for Windows 10 and Windows 11 supports downloading titles so you can watch TV shows and movies offline. If the scroll bar or back button are not visible on your screen, move your cursor until they appear. To exit video playback, select the back button in the upper left corner of your screen. While your title is playing, use the scroll bar at the bottom of the player screen to fast forward, rewind, or see more options. Playback: To play a TV show or movie, click a poster. For full information, click or tap the title within the window. TV Show or Movie Pages: Hover over a specific TV show or movie poster to see additional information, such as a brief synopsis, year(s) produced, or maturity rating. Search: Search for specific TV show or movie titles, actors, directors, or genres from the search box in the upper right corner. You can also browse genres from the Browse drop-down. Netflix streaming features on Windows computers include:īrowse rows of movie posters: The main page displays rows of TV shows and movies for you to browse. Netflix is available on Windows computers using a supported browser or the Netflix app for Windows 10 and later.
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